Privacy Policy
Last Updated: August 31, 2024
Twicsy values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.
1. Information We Collect
a. Personal Information
When you use Twicsy, we may collect personal information such as your name, email address, Instagram username, and payment information. This information is necessary to process your orders and provide our services.
b. Non-Personal Information
We may also collect non-personal information about your interaction with our website, such as your IP address, browser type, and the pages you visit. This data helps us improve our website and services.
2. How We Use Your Information
a. Service Delivery
We use the personal information you provide to process your orders, deliver our services, and communicate with you about your account or transactions.
b. Customer Support
We may use your information to provide customer support, respond to your inquiries, and resolve any issues you may have with our services.
c. Marketing Communications
With your consent, we may use your email address to send you promotional materials, updates, and special offers. You can opt-out of receiving these communications at any time.
d. Website Improvement
We use non-personal information to analyze how users interact with our website, which helps us enhance our website’s functionality and user experience.
3. How We Protect Your Information
Twicsy takes the security of your personal information seriously. We implement a variety of security measures to protect your data, including encryption, secure payment gateways, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
4. Sharing Your Information
a. Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors and customer support platforms. These providers are required to protect your information and use it only for the purpose of providing the contracted services.
b. Legal Compliance
We may disclose your personal information if required to do so by law or in response to a valid request from a governmental authority.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Cookies and Tracking Technologies
Twicsy uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website. You can manage your cookie preferences through your browser settings.
6. Your Rights
a. Access and Correction
You have the right to access and correct any personal information we hold about you. If your information changes or you believe it is inaccurate, please contact us to update your records.
b. Data Deletion
You have the right to request the deletion of your personal information. To do so, please contact us, and we will take reasonable steps to remove your data from our systems.
c. Opt-Out
If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the email or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. Twicsy is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Twicsy’s services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
Twicsy reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website with the updated date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].